Technical Support
OBSERVED HOLIDAYS
Reduced Holiday Hours are from 9:00am to 5:00pm (EST)
Americas
| January 1, 2009 | Closed |
| January 2, 2009 | Closed |
| February 16, 2009 | Closed |
| April 10, 2009 | Reduced Hours |
| May 18, 2009 | Reduced Hours |
| May 25, 2009 | Reduced Hours |
| July 1, 2009 | Reduced Hours |
| July 6, 2009 | Closed |
| August 3, 2009 | Reduced Hours |
| September 7, 2009 | Closed |
| October 12, 2009 | Reduced Hours |
| November 26, 2009 | Reduced Hours |
| November 27, 2009 | Reduced Hours |
| December 24, 2009 | Reduced Hours |
| December 25, 2009 | Closed |
| December 28, 2009 | Reduced Hours |
International
| January 1, 2009 | Closed |
| January 2, 2009 | Closed |
| April 10, 2009 | Closed |
| May 21, 2009 | Closed |
| June 1, 2009 | Closed |
| August 1, 2009 | Closed |
| September 11, 2009 | Closed |
| December 25, 2009 | Closed |
| December 28, 2009 | Closed |
| December 31, 2009 | Closed |
Recent Technical Support Announcements
- September 2008: VeriSoft Sunset Notice
- December 2008: Year End 2008 Holiday Hours
- December 2008: Product Repair Center Service Updates
Contacts & Hours of Operation
Americas
Tel: 905 940 7477
Toll Free: 888 940 7477 (North America)
Fax: 905 940 7484
Email Support
Business Hours:
Monday – Friday 8:00am – 8:00pm (EST)
International
Tel: +41 22 849 1059
Fax: +41 22 849 1060
Email Support
Business Hours:
Monday – Friday 8:30am – 5:30pm (CET)
Resource Library
Learn more about biometric trends from our growing list of resources covering:
- Airport Security
- HSPD-12
- Biometric Innovations and more
Solutions Bank
Learn more about biometric solutions including Case Studies, Videos, Demonstrations and more.
- 3D Face Recognition
- Fingerprint Sensor
- Interoperability





