Biometrics Division Customer Support
Biometrics Division (formerly Identix)
Email: idxsupport@l1id.com
US Phone: 1-888-HELPIDX
Intl Phone: +1-952-945-5512
- ABIS® System
- BioEngine® SDK
- BioLogon® Software
- DFR® and BioTouch® Single Finger Readers
- FaceIt® SDK
- IBIS Mobile Identification
- TouchPrint™ Live Scan Systems
- Biometrics Division Automated Software License Delivery
- PriceBook (Biometrics Division Employees Only)
Biometrics Division (formerly Securimetrics/Iridian Technologies)
support@securimetrics.com or (925) 229-2212 and Option 7 (PST)
- Iris Technology
- HIIDE™ Series 4
- Omni Jail Management System
- PIER™ 2.4
- PIER™-T
Biometrics Division
(formerly ComnetiX)
ComnetiX South/East
eaglesupport
@comnetix.com
770-834-5283 or 800-223-4773, option #2 for 24 hour support
- Eagle Advantage (Eagle*Net, Eagle*Archive)
- Eagle Mobile
- GCIC
- Live Scan Systems
ComnetiX North
support@comnetix.com
800-463-3073 for 24 hour support
- ACIIS (Automated Criminal Intelligence Information System)
- CAPS (Civil Applicant Processing System)
- IntelliBook, IntelliScreen
- IntelliJail
- IntelliLink™
- IntelliServ™, OIS (Open Image Server)
- RICI (Repository for Integrated Criminalistic Imaging)